Privacy policy

Effective Date: July 1, 2025

At The Apex Lounge, we believe performance starts with trust. This privacy policy explains how we collect, use, and protect your personal information—whether you’re booking a session, receiving a follow-up text, or just browsing our site.

What We Collect

When you visit The Apex Lounge or book an appointment, we may collect:

  • Your name, phone number, and email address

  • Information you share during your intake or registration

  • Your communication preferences, including opt-in via our intake form to receive SMS messages and/or phone calls

How We Use Your Information

We use your information to:

  • Confirm and manage your appointments

  • Send occasional follow-up or check-ins

  • Improve your experience as a guest

  • Respond to your questions or requests

We do not sell or share your information with outside marketers. Ever.

Text Messaging

If you opt in to receive text messages and/or phone calls from The Apex Lounge, we may send:

  • Appointment confirmations or changes

  • Personal follow-ups or performance check-ins

  • Occasional promotions, offers, or special updates

Message and data rates may apply. Message frequency may vary. You can opt out anytime by replying STOP to any message. For help, reply HELP or contact us directly.

SMS Opt-In Details

The Apex Lounge collects SMS opt-in digitally through our required intake form. You may provide explicit consent by selecting the appropriate checkbox in the Communication Preferences section. At that time, you will be informed that:

  • Message and data rates may apply

  • Message frequency may vary

  • You can text HELP for support or more info, and STOP to unsubscribe at any time

  • Your phone number will never be shared with third parties for marketing or promotional purposes

You may review a copy of our terms of service and privacy policy at any time.

Data Security

We take data security seriously. Your personal information is stored securely, and only authorized staff have access to it. We use trusted platforms and best practices to protect your privacy.

Your Choices

You’re always in control. You can:

  • Opt out of text messages by replying STOP

  • Contact us to request, update, or delete your personal data

Questions?

Reach out anytime.
Email: You can email us using our contact form.
Phone: 435-558-3680